Privacy Policy
Your privacy is important to us. We are committed to protecting your personal information and using it responsibly.
Last Updated: January 2025
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, make a deposit, or contact us for support. This may include:
- Name, email address, and phone number
- Date of birth and address for age verification
- Payment information (processed securely through third-party providers)
- Government-issued ID for verification purposes
Usage Information
We automatically collect certain information about your use of our services, including:
- Device information and IP address
- Browser type and version
- Pages visited and time spent on our site
- Gaming activity and preferences
How We Use Your Information
Service Provision
- Process transactions and manage your account
- Provide customer support and respond to inquiries
- Verify your identity and age for regulatory compliance
- Customize your gaming experience
Legal and Regulatory
- Comply with applicable laws and regulations
- Prevent fraud and ensure platform security
- Enforce our terms of service
- Respond to legal requests from authorities
Communication
- Send important account and service updates
- Provide promotional offers (with your consent)
- Notify you of changes to our policies
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for all data transmission
- Secure servers with restricted access
- Regular security audits and updates
- Employee training on data protection
- Secure payment processing through certified providers
Your Rights
You have certain rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent for marketing communications
To exercise these rights, please contact us using the information provided in our Contact section.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience and analyze site usage. You can control cookie preferences through your browser settings or our cookie consent tool.
Essential Cookies
Required for basic site functionality and security.
Analytics Cookies
Help us understand how visitors use our site.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Phone
780.438.9127
Address
BGCSF Foundation
PO Box 22011, RPO Pollard Meadows
Edmonton, AB T6L 0A1, Canada