Privacy Policy

Your privacy is important to us. We are committed to protecting your personal information and using it responsibly.

Last Updated: January 2025

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, make a deposit, or contact us for support. This may include:

  • Name, email address, and phone number
  • Date of birth and address for age verification
  • Payment information (processed securely through third-party providers)
  • Government-issued ID for verification purposes

Usage Information

We automatically collect certain information about your use of our services, including:

  • Device information and IP address
  • Browser type and version
  • Pages visited and time spent on our site
  • Gaming activity and preferences

How We Use Your Information

Service Provision

  • Process transactions and manage your account
  • Provide customer support and respond to inquiries
  • Verify your identity and age for regulatory compliance
  • Customize your gaming experience

Legal and Regulatory

  • Comply with applicable laws and regulations
  • Prevent fraud and ensure platform security
  • Enforce our terms of service
  • Respond to legal requests from authorities

Communication

  • Send important account and service updates
  • Provide promotional offers (with your consent)
  • Notify you of changes to our policies

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for all data transmission
  • Secure servers with restricted access
  • Regular security audits and updates
  • Employee training on data protection
  • Secure payment processing through certified providers

Your Rights

You have certain rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Receive your data in a structured format
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided in our Contact section.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyze site usage. You can control cookie preferences through your browser settings or our cookie consent tool.

Essential Cookies

Required for basic site functionality and security.

Analytics Cookies

Help us understand how visitors use our site.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Phone

780.438.9127

Address

BGCSF Foundation
PO Box 22011, RPO Pollard Meadows
Edmonton, AB T6L 0A1, Canada